About Our Services
Somi Care offers home and laundry care services across Karachi: laundry & dry cleaning, home cleaning, sofa care, carpet care, shoe care, repair & alterations, and pest control. Every service is carried out by trained professionals using proper tools and quality products.
Booking & Scheduling
- Book through our website, app, or contact details to request services.
- Time confirmation depends on the service availability in your area.
- If something unexpected comes up, we might need to reschedule, but we will always let you know at your given contact time.
Pricing & Payments
Prices on our website or bill calculator are estimates. The final cost depends on the actual services.
We'll confirm the full price with you before the service starts. If there is an additional service you want, let us know before the service begins.
Cancellations & Rescheduling
You can reschedule or cancel your appointment prior to dispatch. Cancelling late or not showing up when our team has arrived may come with a transport fee.
Obligations of the Customer
- Please confirm the location and service information you provide us.
- Someone needs to be there to give access to the property or items at the scheduled time.
- Let us know in advance if anything needs special care (delicate fabrics, fragile items, or specific instructions).
Responsibility & Damages
6.1 Previous Damage
We are not responsible for damage or wear that existed prior to our service.
6.2 Reporting Claims
If something gets damaged during a service, let us know immediately after completion.
6.3 Limit of Liability
Where we are liable, it is limited to the cost of the service provided.
Service Guarantee
Not happy with how something turned out? Reach out to us promptly and we'll make it right — whether that's a re-service or another resolution.
Use of Website
8.1 Content Ownership
Everything on this website belongs to Somi Care. Please do not copy or reuse it without permission.
8.2 Acceptable Use
Please don't misuse the site; that includes attempting unauthorized access or disrupting its normal operation.
Privacy
We handle your personal information according to our Privacy Policy. By using our services, you agree to this.
Changes to Terms
We may update these terms from time to time. If you keep using our services after a change, that means you've accepted the updated version.
Contact Us
Questions about these terms? Reach us at:
Somi Care Customer Support
Email:
contact@somicare.pkHelpline / WhatsApp:
03404444804